Privacy Policy

Last updated: March 14, 2026

1. Data Collection

Hey Subtitle ('we') values your privacy. We may collect: email addresses, account information, uploaded video content, usage records, and payment information. This data is used solely to provide and improve our services.

2. Data Usage

We use collected data to: provide subtitle transcription and translation services, process payments, send service notifications, improve user experience, and analyze usage.

3. Data Storage

Your data is stored on secure servers. Uploaded videos are retained or deleted based on your plan settings after processing. We use industry-standard encryption and security measures.

4. Third-party Services

We use these third-party services: AI speech recognition and translation (Microsoft Azure OpenAI — your data is not used for model training), AI voice dubbing (your audio files are sent to a third-party service for dubbing processing), Stripe (payment processing), Resend (email delivery), Google Analytics (website usage analysis). These services have their own privacy policies.

5. Cookies & Local Storage

We use cookies and local storage (localStorage) to maintain login sessions and remember preferences (theme and language). We also use Google Analytics to collect anonymous usage data (such as page views and traffic sources) to improve our services. Google Analytics may use cookies to track your interactions. You can manage or disable tracking through your browser settings or the Google Analytics Opt-out Browser Add-on.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can delete your account in account settings, or contact info@heysubtitle.com to exercise your data rights.

7. Contact Us

For any privacy-related questions, contact: info@heysubtitle.com